What we do isn’t rocket science. It’s harder than that.
Rockets are old hat, been around since 1945. But digital marketing is still in its infancy; it's still growing, changing and getting more complex. Keeping an iron grip on your digital footprint is now the key business problem. With strategy, branding and campaigns that work for both head and heart, you need an agency with all the skills - where it’s hard to tell where digital ends and creative begins. Like this one for example.
The first step should always be not to take one. To stop and think. And then think some more. Only after this can true insights be made and rational plans developed.
It’s impossible to ask too many questions. The journey of discovery is long and hard. But only by going in-depth will we begin to understand what needs to happen.
Every brand has something special to say. But it’s not always obvious what it is. Our job is to reveal the uniqueness that lies at the heart of every company, product or service.
Now we can put together a plan of action. Not some off-the-shelf list of jobs to be done. But a made-to-measure strategy with the aim of transforming your digital existence.
Every move you and your customers make in the digital realm generates data. We have systems that can harvest all that invaluable information and put it to good use.
Nothing is more useful than understanding how users - customers, suppliers, colleagues - interact with you online. We can give you all the key insights you could ever want.
One of the key uses of all this data is to help us continually refine your campaign and maximise your ROI. That means more focus, less waste, clearer targeting.
Every industry, indeed every client, is different. We’ll analyse your unique data sets to better understand your market and make your tailor-made strategy future proof.
Identifying and understanding market demographics is crucial. We create a customer persona for each brand that allows us to target the right people with unerring precision.
For every move you make, your competitors are doing likewise. It’s important to keep one step ahead, but only by truly understanding the competitive landscape can you do that.
As markets become increasingly competitive, it’s never been more important to stand out from the crowd. Giving brands an authentic point of difference is central to everything we do.
Once you’ve understood what you need to say, it’s vital to make sure you speak to your audience in the right way. We’ll help you get your style, accent and attitude absolutely spot-on.
Brands need to be cared for. One of our most important responsibilities in the creation and development of a brand is to ensure consistency across platforms and over time.
It takes a special kind of skill to create a website that presents the brand in the best light, that users love to interact with, and that they want to come back to.
With mobile search growing exponentially, we torture-test our sites to ensure they work on every conceivable device and across all web browsers.
We don’t recycle, reuse, or rehash, yesterday’s solutions. Everything we create is unique from the foundations upwards. There’s simply no other way to succeed in today’s market.
We don’t use templates. All our work is hand-coded, from start to finish, using the latest technology such as HTML5 and jQuery, with the focus on outstanding user experience.
We build intuitive CMS platforms and powerful CRM applications, which are not only easy for clients to use, but can result in measurable productivity gains.
We create high-end games and apps for some of the UK’s leading brands, increasing visitor engagement, encouraging social sharing and improving online visibility.
If the opportunity exists to directly monetise your product online, we can create technically brilliant online stores with rock-solid security and unequalled usability.
Not only do people love to share film, but the second biggest search engine in the world is actually YouTube. That’s why we place such emphasis on quality video content.
Games, especially the original, simple, and relevant ones we specialise in making, can generate great visitor involvement, social sharing and generally boost a site’s findability.
The secret to getting noticed online is to have fascinating, relevant, and original content. We specialise in dreaming up exciting new stuff that will be liked, engaged with and shared.
In a world where visuals, photos and films often dominate, it’s easy to underestimate the power of words. We believe in creating campaign ideas articulated with well-crafted copy.
The organic search landscape is changing rapidly. We have the skills to maximise the chances you’ll be found on the internet via popular search engines and social media.
We are experts at managing multi-million pound paid search budgets and optimising campaign performance to make every penny work that bit harder.
We understand the importance of creating synergy between the various channels to ensure your brand has maximum positive exposure in all circumstances.
Just having a Facebook or Twitter account simply won’t cut it anymore. We will help your brand engage with existing and potential clients by creating compelling and original content.
One way to connect with your audience is to become a trusted authority on your industry or sector. We can help your brand leverage opportunities in industry-related publications.
We ensure your message reaches your audience with remarkable accuracy, by targeting the right people with the right ads placed in relevant online media platforms.
We build strategies that allow you to engage with and relate to clients at every stage of the buying cycle, with the aim of developing their relationship with your brand.
We’re not called Big Brand Ideas for nothing. The way we work depends upon having ideas. Lots of them. And having ideas isn’t just restricted to a department called creative. At BBI, original and relevant creative thinking is built in to everything we do. In devising strategies, positioning brands, designing websites, coding pages, analysing data, everything. Whatever the challenge a brand faces, the BBI answer is always to start thinking. For us, everything starts with an idea.
It’s been said an agency is only as good as its people.
Lucky us. Say hello to a unique bunch of digital marketers, designers, developers, brand consultants, creatives, writers, and strategists who really know how to bring brands to life.
Jon founded BBI in 2011 after many years of industry experience. He runs the show and pays close personal attention to all client business.
Tim has been part of BBI from its inception, and is in charge of web development, supervising site planning, ensuring timely delivery and that usability criteria are met.
With overall responsibility for the strategic and creative output, Tristan focuses on maximising return on marketing budgets and developing strong partnerships.
Adam is the go-to person for new ways that clients can enhance their online visibility and maximise revenue using emerging technology and apps.
A strategic business professional – continuously analysing all activity throughout the business, measuring key management information to reinvest into the company’s infrastructure and expansion plans.
Gill has recently joined BBI and has over 6 years’ experience within the creative communications industry bringing with her knowledge of implementing quality processes and procedures to ensure BBI operates like a well-oiled machine.
Lynne is responsible for the production of client projects, monitoring budgets, enforcing schedules, and liaising with clients throughout the process.
Rob is multi-disciplined in graphic design, illustration, animation, and motion graphics, and supervises all the company’s design output.
James supervises strategic brand development for all the company’s clients and makes a key contribution to business development.
With over 15 years’ experience, Billy’s expert knowledge in digital, Drupal, front-end web development & client services results in digital solutions that are beautiful, usable & results-driven.
With over 8 years of hands-on experience in the creation and implementation of digital strategy for some of the UK’s most recognised brands, Martin brings a unique blend of creative marketing expertise and performance management to BBI, helping us to deliver exceptional results for our clients.
Dan brings a wealth of digital experience from agencies of all sizes to Big Brand Ideas. Skilled in almost every area within an agency and well known for his tenacity and attention to detail, Dan is responsible for consistently pushing the performance of our clients in all digital channels to build their brand presence online.
Paul has been working in SEO and Digital Marketing for over 10 years. During this time he has worked on many large SEO projects and produced results for household names such as Unilever. Paul’s strength lies in Technical SEO but experience in many aspects of Digital Marketing mean he is able to analyse the wider search strategy.
Andy was first introduced to Big Brand Ideas when he worked for Google, where he supported us and 60 other digital agencies with their AdWords campaigns. He now heads up our paid search team, managing campaigns across AdWords, Bing, Facebook and LinkedIn.
Jodie runs online marketing for clients, ensuring campaigns stay on track and on budget, and that clients remain fully involved.
Claire combines over 12 years’ experience with insight, enthusiasm and fresh thinking and is passionate about providing a high quality service and meaningful results for her clients.
Alex helps clients to plan and deliver campaigns. A strategic thinker, he ensures projects are met and delivered, on time and within budget.
Rob has over 20 years experience in strategic and tactical marketing communications both within agencies and client side. His focus at BBI is implementing new inbound strategies for clients, public relations, and bringing outreach to the masses.
A copywriter for over 30 years, John produces compelling and creative content of all kinds, from ads and video scripts to websites, blogs and white papers.
With over 15 years experience in Brand, Marketing and PR management, Sarah has recently joined BBI managing the internal PR and Communications function for the agency.
Dave's been programming since he got his first Commodore 64 and hasn't stopped since. Focusing on the back-end development, he likes to ensure websites are easy to maintain and run as smoothly and efficiently as possible.
Vin trained as a designer but gradually moved into development over the course of a decade. He has a reoccurring nightmare about IE6 making a comeback.
Ric has over 20 years of industry experience - focussing on design, brand development and art direction for brands of all different sorts and sizes. With a keen eye for detail and a love of typography he looks after BBI's design output.
Jack works across the agency’s graphical output, including logos, photography, web design, and in particular print production.
Andrea is in at the initial stages of much of the agency’s design work, particularly for websites, in close collaboration with the dev team.
Kimberley is an established and talented Creative Artworker who loves style and typography and is a stickler for detail—she plays an integral role in the quality control process within the studio.
Yasmin actively contributes to multiple projects at BBI, with a hands on approach to high quality processes and strategic planning.
Dan is an all-rounder. He is involved with a variety of projects, dealing with account management, testing, front end development and content population.
Miro is the office's go-to guy for all things technical. With a background in traditional programming, he is now applying his skills to the art of web development.
Steve is an experienced photographer, having delivered photo and video projects for leading brands all over the world.